We're excited to announce support for non-US multi-currency accounts in Xero. 💼🔥Thanks to this update, customers outside the US will experience much smoother operations and better clarity on your financials within Forecast+.
Looking ahead, we see many possibilities for further enhancing our multi-currency and regional support. We can't wait to explore these opportunities and bring more value to your experience. 🙌
When a goal is created and plans change, you may decide to head in a different direction. Having the ability to edit these goals becomes crucial. In the past, you would have needed to create a completely new goal to track improvements. However, we have changed this logic to provide you with the flexibility to edit goals as needed. Start creating goals for your team now:
Have you ever received an error when downloading customer data in our Customers Tab? Now, when you download customer data, it will be sent directly to your email, which will eliminate the previous timeout error. Keep an eye out as we plan on releasing new customer reports in the near future👀
Shopify charges a credit card processing fee when charging users. Our logic now will subtract the net amount from the gross amount, which will include any of these credit card processing fees.
Checkout your fees from your payment provider here: Baremetrics
We have added an improvement that allows you to edit plan names with manual subscriptions!
Manual subscriptions are a helpful tool for keeping track of your customers whom you manage outside of your payment provider. However, keeping track of your plans' names when using manual subscriptions could be difficult, as they could not be changed once added.
Now, you can easily edit plan names anytime with manual subscriptions so that your pricing structure is always up-to-date. To edit a plan name, go to the Plans tab in Baremetrics and click the Edit icon next to the plan you would like to change. Then, enter the new plan name in the box and click Save. It is that easy!
If you have any questions or feedback about this update, please do not hesitate to reach out to our support team.
Expense forecasting is now available in Forecast+ 🥳 !
Gain a stronger understanding of how much money you’re earning or losing each month by including expense forecasts in your net income.
Sign up for the beta here.
Previously add ons created via the API would correctly show up in MRR but would not be reflected in charges created when auto-charging is enabled. The charges now will reflect the MRR with the included add-ons.
We released a few improvements for our Apple App Store integration:
Improved recognition of trial lengths - We have decided to revise and deploy an improved version that allows the metric to produce more accurate conversion rates. Previously we were only creating two states (trialing or active.) Now will include a canceled state which will create a more accurate picture of what is happening with the subscription.
Improved cancellation dates - When we import data from Apple we create subscription states based on the information we receive from Apple. Previously cancellations would be identified by a lack of new information during the ds_state creation. We have revamped this to better help identify reactivations/cancelations of the subscription as soon as they happen.
Improved handling of refunds - If a converted customer has their first payment refunded, we'll now cancel the subscription. Previously we kept these customers active till the end of the billing period.
These changes have given us the ability to be more proactive with cancelations and refunds which will better help identify churn and trial updates. 🎉
When customer uninstalls your app, they are asked to provide a Relationship Uninstalled Reason. We have added these reasons to each customer's profile:
This field is also added as a column on the Customer's List export:
