Improved Currency Handling for Tiered Plans

We’ve improved how currencies are handled for tiered plans. Previously, when viewing a tiered plan, we’d always show the first available currency, even if the customer paid in a different one.

Now, Baremetrics will display the correct currency based on what the customer paid. If that currency isn’t supported for the plan, we’ll automatically fall back to the first available option.

This update makes tiered plans behave more predictably and always matches the currency you expect.

New: More Clarity for Charges Without Invoices

We’ve made a small but super helpful improvement for anyone using Stripe with Baremetrics. You’ll now see descriptions for charges that aren’t linked to an invoice, giving you a clearer view of your “Other Revenue” and putting an end to mystery transactions.

This update makes it easier to understand where your Stripe charges are coming from so you can review and reconcile with confidence.

New: Track Your Usage-Based Revenue

You can now track Usage Revenue directly in Baremetrics. Usage Revenue helps you measure income from usage-based or metered charges, giving you clearer insight into hybrid pricing models.

  • View total gross usage-based revenue over time
  • Segment by plan to see which products drive variable income
  • Compare alongside MRR, Other Revenue, and Net Revenue

Currently available for Stripe integrations (using "usage_type": "metered").

➡️ Check it out under Metrics → Usage Revenue in your dashboard.

New: Last Known Attributes

You can now access four new attributes that show a customer’s current value if they’re active or their last known value if they’ve canceled. This gives you the full story, even after someone leaves.

AttributeWhat it shows
Last Known MRRThe customer’s current MRR if active or their final MRR before canceling
Last Known PlanThe name of the customer’s current or most recent plan
Last Known Plan MonthsThe billing interval of their plan, such as monthly or annual
Last Known Stripe ProductsThe Stripe product or products tied to their current or most recent subscription

These fields help you build better segments, measure revenue impact, and get clearer insight into churn and retention.

You’ll find them on the Customers page, under filters, to create segments:


Need help getting started? Learn more about filtering customers in Baremetrics.

New: Stripe Cancellation Reasons

Understanding why customers cancel is just as important as knowing when they do.

You can now see customer-selected cancellation reasons from Stripe directly in Baremetrics! If you're using Stripe’s self-serve billing page, we’ll automatically pull in:

  • Stripe Cancellation Feedback (e.g. too_expensive, unused, switched_service, and more)
  • Stripe Cancellation Reason (e.g. cancellation_requested)



This information is available as customer attributes and can be used for:

  • Building targeted segments (like everyone who canceled due to price)
  • Surfacing insights into why churn happens
  • Sharpening your retention strategy

You can also view these details right on the customer profile. ✨

Ready to start digging into cancellation feedback? Head to the Customers tab and start exploring.


New: Automatic Alerts for Apple Agreement Issues

No more guessing or digging through emails. We’ve made it easier to stay on top of your Apple Developer agreements.

Now, if your account runs into an issue - like an unaccepted new service agreement- you’ll see a clear banner right in the Baremetrics interface. Plus, we’ll send you a daily email of any sync errors, so nothing slips through the cracks.

This means faster visibility and less disruption to your revenue tracking.

New: Quarterly View on Graphs 📊🌱

Ever wish you could zoom out and see the big picture? Now you can. Our metrics graphs just got a shiny new quarterly view!

Toggle to "Quarterly" in the interval dropdown and watch your data shift into 3-month snapshots - perfect for spotting seasonal trends, planning ahead, or just feeling smug about that Q2 growth curve. 📈

Give it a try next time you want to think big!

New: Attempted Recovery Metrics (Starting June 2025)

Starting in June 2025, we’re rolling out three new Recover metrics to give you a clearer view of your payment recovery efforts:

  • Attempted recovery charges
  • Attempted recovery amount
  • Attempted recovery rate

Previously, recovery rates were based on all failed charges, even if we didn’t attempt to recover them. That included one-time charges and first-time failures, which payment providers often cancel immediately.

With these new metrics, we’re now focusing only on charges we actually tried to recover. That means your recovery rate reflects what Baremetrics helped recover from real recovery efforts, making it much more accurate and actionable.

Improved Accuracy in Segmented Metrics

We’ve fixed an issue where User Churn was sometimes double-counting customers with multiple subscriptions when looking at segmented data. Now, each customer is only counted once, giving you a more accurate view of churn by plan, location, or any other segment.

This update has been fully tested, so your churn numbers should now be cleaner and more reliable. Take a look in your dashboard and let us know if you have any questions!

Smoother data imports for large accounts

Got a big account with lots of data? We’ve added a new way to handle it. Large imports can now be routed through a dedicated queue, so things don’t get bogged down in the regular processing flow.

This means fewer slowdowns, more consistent performance, and a smoother experience overall, especially for accounts with high data volume.

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