You can now use a single email to access multiple Baremetrics accounts. This makes it easier to switch between accounts, manage multiple businesses, and keep everything under a single login. 

Want a full walkthrough of switching accounts or setting your default workspace? Check out the updated Team Members help documentation.

What’s new

Access multiple accounts with one email

Admins can now invite you to any additional Baremetrics account using the same email you already use.

Switch between accounts in one click

Once you are added, you can toggle between accounts directly inside your Baremetrics dashboard.

Already juggling multiple logins? We got you

If you currently have more than one Baremetrics account under different email addresses, we can merge them into a single login.

Email success@baremetrics.com with:

• The email you want to keep as your main login
• The other emails that should be merged into it

We will take care of the rest.

Why this matters

• No more guessing which email you used
• Faster switching between businesses
• Perfect for agencies, multi-brand teams, and anyone managing more than one thing at a time

If you have any questions or want help merging logins, we are happy to assist.

We’ve refreshed the app's navigation to make everything feel more consistent and easier to navigate. The sidebar is now collapsible, giving you more space when you want a cleaner workspace. You’ll also notice fewer clicks to reach key pages and faster load times across the site.

Overall, navigation should feel smoother, quicker, and more aligned end-to-end. If anything feels off, let us know!

We’ve improved how currencies are handled for tiered plans. Previously, when viewing a tiered plan, we’d always show the first available currency, even if the customer paid in a different one.

Now, Baremetrics will display the correct currency based on what the customer paid. If that currency isn’t supported for the plan, we’ll automatically fall back to the first available option.

This update makes tiered plans behave more predictably and always matches the currency you expect.

We’ve made a small but super helpful improvement for anyone using Stripe with Baremetrics. You’ll now see descriptions for charges that aren’t linked to an invoice, giving you a clearer view of your “Other Revenue” and putting an end to mystery transactions.

This update makes it easier to understand where your Stripe charges are coming from so you can review and reconcile with confidence.

You can now track Usage Revenue directly in Baremetrics. Usage Revenue helps you measure income from usage-based or metered charges, giving you clearer insight into hybrid pricing models.

• View total gross usage-based revenue over time
• Segment by plan to see which products drive variable income
• Compare alongside MRR, Other Revenue, and Net Revenue

Currently available for Stripe integrations (using "usage_type": "metered").

➡️ Check it out under Metrics → Usage Revenue in your dashboard.

You can now access four new attributes that show a customer’s current value if they’re active or their last known value if they’ve canceled. This gives you the full story, even after someone leaves.

These fields help you build better segments, measure revenue impact, and get clearer insight into churn and retention.

You’ll find them on the Customers page, under filters, to create segments:

Need help getting started? Learn more about filtering customers in Baremetrics.

Understanding why customers cancel is just as important as knowing when they do.

You can now see customer-selected cancellation reasons from Stripe directly in Baremetrics! If you're using Stripe’s self-serve billing page, we’ll automatically pull in:

• Stripe Cancellation Feedback (e.g. too_expensive, unused, switched_service, and more)
• Stripe Cancellation Reason (e.g. cancellation_requested)

This information is available as customer attributes and can be used for:

• Building targeted segments (like everyone who canceled due to price)
• Surfacing insights into why churn happens
• Sharpening your retention strategy

You can also view these details right on the customer profile. ✨

Ready to start digging into cancellation feedback? Head to the Customers tab and start exploring.

No more guessing or digging through emails. We’ve made it easier to stay on top of your Apple Developer agreements.

Now, if your account runs into an issue - like an unaccepted new service agreement- you’ll see a clear banner right in the Baremetrics interface. Plus, we’ll send you a daily email of any sync errors, so nothing slips through the cracks.

This means faster visibility and less disruption to your revenue tracking.

Ever wish you could zoom out and see the big picture? Now you can. Our metrics graphs just got a shiny new quarterly view!

Toggle to "Quarterly" in the interval dropdown and watch your data shift into 3-month snapshots - perfect for spotting seasonal trends, planning ahead, or just feeling smug about that Q2 growth curve. 📈

Give it a try next time you want to think big!

Starting in June 2025, we’re rolling out three new Recover metrics to give you a clearer view of your payment recovery efforts:

• Attempted recovery charges
• Attempted recovery amount
• Attempted recovery rate

Previously, recovery rates were based on all failed charges, even if we didn’t attempt to recover them. That included one-time charges and first-time failures, which payment providers often cancel immediately.

With these new metrics, we’re now focusing only on charges we actually tried to recover. That means your recovery rate reflects what Baremetrics helped recover from real recovery efforts, making it much more accurate and actionable.