The listing of Cancelled Customers now includes each customer’s LTV at time of cancellation as well as how long they were subscribed before cancelling.
The listing of Cancelled Customers now includes each customer’s LTV at time of cancellation as well as how long they were subscribed before cancelling.
Your customers are no longer just a number! View LTV, MRR, social, location and transaction info on all of your customers with our new Customer Profile feature!
We now fully support the “quantity” field in Stripe.
A number of metrics pages now show the number of customers in the plan breakouts. This is just a small first step. We’ll be expanding out these tables more in the coming weeks.
You can now manually import and account for non-Stripe data! Read more about how the Imported Transactions feature works and how to use it!
The Stripe fees associated with projected annual subscriptions were being removed for every projected payment instead of dividing by 12. The errant calculation was live for less than a day. Previous calculations accounted for this correctly.
Super meta SaaSception! An update on our Changes page about our new Changes page. We’ll be using this page as a way to keep you up to date on the smaller incremental updates we frequently make. Enjoy!
On Failed Charges you’ll now find an “Unresolved Charge” tally that tells you how much revenue is currently lost to failed payments. In addition, there’s a new column that shows you “At Risk” revenue, which is revenue that you’re at risk to losing to credit cards that will be expiring soon.
On User Churn we’ve added a “Time to Churn” data point which basically translates your User Churn percentage in to a specific lengthy of time (i.e. 8 months, 3 weeks and 2 days).