We've added a 7th email to the Recovery flow! This will allow you another chance to recover failed payments from your customers, especially if you lock customers out of your app after 15 days delinquent. As with all of our Recover emails, these are fully customizable. You can check it out here:
We've refined the account currency switching process within Baremetrics. The expected completion time has been updated to "several hours" instead of "30 minutes," allowing for a more reliable transition. During this period, certain features may be temporarily restricted to ensure accuracy and a smooth switch.
We’ve updated how we identify trial periods in our Stripe integration. Now, we’ll double-check that the plan amount is actually zero before marking a subscription as trialing. This helps us keep your subscription analytics spot-on, so you’re not left guessing about trial statuses based on invoice descriptions alone.
With this change, you’ll get even more accurate insights into your customers’ trial periods, making it easier to understand where they’re at. And don’t worry—this update has been thoroughly tested to work smoothly with your existing data. You can count on us to keep things clear and reliable!
We’ve improved how our system handles same-day subscription cancellations, addressing an outlier issue that affected a small number of accounts. In cases where a subscription’s status changed multiple times in one day, duplicate entries could occur. We’ve retroactively corrected this for all accounts, so your account is already up-to-date.
We've fixed how quantified total amounts are displayed within Metrics. Previously, some currency values were shown as floating-point numbers, which caused issues when converting from cents to dollars. All amounts are correctly formatted as integers, ensuring that your financial reports are accurate and easy to understand.
We've made a small but useful fix to the custom dashboard editing experience. When you enter edit mode, the existing dashboard name will be automatically set as the current name. This means you can start making adjustments without having to re-enter the dashboard name, making your workflow a bit smoother and more efficient.
You asked, and we answered - Investor Links are here. Generate a time-limited read-only link to allow guests to validate your revenue and subscription data, with all sensitive customer data safely anonymized. Useful for raising capital, selling, or just giving updates to key stakeholders.
To generate your link, head to your Baremetrics settings > Share Metrics
If you have enabled Adaptive Pricing within Stripe, you will be pleased to know that we have upgraded our platform to show your customer's charges in their paid-in currency on their profile. This will help you monitor your customer's activity with greater ease and efficiency. Additionally, the metrics will be reported in your account currency, giving you a clearer view of your financials.
To check out your settings, please visit the data settings page here. We are constantly working to improve our features based on the feedback we receive from you. So, please don't hesitate to let us know your thoughts!
