If you have enabled Adaptive Pricing within Stripe, you will be pleased to know that we have upgraded our platform to show your customer's charges in their paid-in currency on their profile. This will help you monitor your customer's activity with greater ease and efficiency. Additionally, the metrics will be reported in your account currency, giving you a clearer view of your financials.
To check out your settings, please visit the data settings page here. We are constantly working to improve our features based on the feedback we receive from you. So, please don't hesitate to let us know your thoughts!
If you create offers within Chargebee (Product Catalog 2.0), sometimes Chargebee will send the plan interval incorrectly.
IE: If you offer an annual plan without a trial, with an introductory offer with a 50% discount. Chargebee presents the plan with a 12-month trial and daily billing. To address this issue, we have introduced a plan "lock" functionality that allows you to lock the previous interval. This will enable our system to accurately track and calculate your subscription charges, making sure that metrics are correct and reliable. Currently, this is a manual process that you will need to request from our Success team. In the future, however, this will be editable in your plan settings👀. If you encounter this issue, please reach out to success@baremetrics.com to request the plan "lock" functionality and to help get started.
We're excited to announce support for non-US multi-currency accounts in Xero. 💼🔥Thanks to this update, customers outside the US will experience much smoother operations and better clarity on your financials within Forecast+.
Looking ahead, we see many possibilities for further enhancing our multi-currency and regional support. We can't wait to explore these opportunities and bring more value to your experience. 🙌
When a goal is created and plans change, you may decide to head in a different direction. Having the ability to edit these goals becomes crucial. In the past, you would have needed to create a completely new goal to track improvements. However, we have changed this logic to provide you with the flexibility to edit goals as needed. Start creating goals for your team now:
I've got some exciting news for you. We've listened to your feedback and added a new customer view to Other Revenue right here!
What is Other Revenue, you ask? Well, it's all about those one-off charges and payments that aren't associated with a subscription. We've now organized it by customer and payment, so you can easily track and manage those transactions. The best part is that this is just the beginning - you can expect to see an expansion of support for one-time charges and usage billing shortly. This development will provide customers with even more flexibility and options when it comes to managing their charges! 👀
Have you ever received an error when downloading customer data in our Customers Tab? Now, when you download customer data, it will be sent directly to your email, which will eliminate the previous timeout error. Keep an eye out as we plan on releasing new customer reports in the near future👀
Shopify charges a credit card processing fee when charging users. Our logic now will subtract the net amount from the gross amount, which will include any of these credit card processing fees.
Checkout your fees from your payment provider here: Baremetrics
We are pleased to announce that Custom Dashboards can now be easily accessed on the right-hand side, next to the date selector:
This change was made in response to your feedback and we are confident this will allow you to navigate between segmented data more quickly and efficiently.