Your MRR should reflect reality, but sometimes it doesn’t.
Maybe a customer was invoiced manually outside of Stripe before the subscription was created. Maybe you extended someone’s trial even though you already consider them a paying customer and want them counted toward MRR. Maybe a subscription temporarily needs to be represented differently for reporting purposes.
Until now, handling these situations usually meant changing data directly in your payment provider or manually recreating the customer in Baremetrics.
We recently added a new feature called Edit MRR to help handle these edge cases without requiring changes in your payment provider. MRR Adjustments lets you override how a subscription is represented inside Baremetrics for a specific period of time.
From the customer profile, open the subscription, click “Adjust MRR,” and update things like:
Plan
Billing status
Quantity
Discounts
You can apply adjustments to a specific date range, stack multiple adjustments on the same subscription, and remove them at any time. Metrics recalculate immediately when changes are made. Your provider sync will continue working normally and adjustments only exist inside Baremetrics and are never pushed back to your payment provider. This feature is designed for situations where your billing system and your reporting don’t perfectly line up, and you need your metrics to reflect what actually happened.
If you don’t see “Adjust MRR” in your account yet, reach out to support. Your account may still need to be upgraded to the latest version of Baremetrics.
Full details are available in the help doc: [link]
Custom Dashboards are where you build views of the business. But… they’ve been a little messy. So we fixed the three things that were getting in the way.
Less noise, more signal: We removed the sidebar (Breakdown + Live Stream) from Custom Dashboards. Those panels make sense on the main dashboard, but not when you’re trying to build something intentional. They weren’t customizable, took up space, and honestly just got in the way. Now you’ve got a true 3-column layout to work with, so you can actually design a dashboard that fits how you think about your business.
Segments now follow you: Clicking into a metric from a dashboard now keeps your segment applied. Before, you’d click a tile and land on the main metric… unsegmented. Which meant you had to reapply filters and retrace your steps. Now, whatever segment you’re viewing carries through automatically.
Dashboards that load when you open them: We fixed timeout issues that were causing some Custom Dashboards to fail or just spin forever. Now they load reliably, even when you’re stacking multiple widgets. And if something does go wrong, it won’t fail silently.
Overall, this makes Custom Dashboards feel a lot more like what they were meant to be - a place to build focused, reliable views of your business. 😊
Got a big account with lots of data? We’ve added a new way to handle it. Large imports can now be routed through a dedicated queue, so things don’t get bogged down in the regular processing flow.
This means fewer slowdowns, more consistent performance, and a smoother experience overall, especially for accounts with high data volume.
We've made some changes to enhance the way Apple refunds are processed in our system. Now, when refunds are created, they are directly associated with their respective plans, which ensures more accurate net revenue calculations.
This update simplifies the processing logic and improves the accuracy of financial data, particularly when multiple refunds occur for a single plan on a given day. This means you can trust that your revenue insights are more precise than ever.
We've improved the main graph functionality to ensure clearer and more consistent exports. Now, when using Compare Plans, Compare Segments, or Compare Dates, the graph export button will generate a CSV that accurately reflects the segmented data shown in the graph.
These updates apply across all metrics using the main graph.
If you notice anything unexpected, feel free to reach out—we appreciate your feedback!
