Stripe Discount Handling for Metered/Usage Subscriptions

Our latest Stripe integration update ensures more accurate handling of discounts applied to subscriptions with metered plans, preventing any inaccuracy that could affect your metrics.

In the past, when a discount was applied to a metered billing plan and was eventually replaced with another discount, the customer's MRR would sometimes populate incorrectly in your account without the coupon. Now that's fixed! With these updates, you can expect more precise billing and fewer discrepancies, making your experience smoother and more reliable.

Please keep sharing your thoughts with us. Baremetrics is committed to refining our subscription metrics calculations and handling outliers.

Google Play Enhanced Subscription Interval Detection

We've made improvements to ensure that subscription plans are accurately identified within our Google Play integration.  

With this update, we now ensure that you get the most accurate subscription plans, whether they're monthly, annual, or any other period. Previously, similar SKUs but different plans (like 'monthly' and 'annual') were causing inaccuracies. We'll now correctly determine the plan interval, making your billing and subscription management more precise and reliable.

Keep sharing your experiences and suggestions with us, and together, we can make Baremetrics even better!

🌍Multi-currency handling for Stripe

If you have enabled Adaptive Pricing within Stripe, you will be pleased to know that we have upgraded our platform to show your customer's charges in their paid-in currency on their profile. This will help you monitor your customer's activity with greater ease and efficiency. Additionally, the metrics will be reported in your account currency, giving you a clearer view of your financials. 

To check out your settings, please visit the data settings page here. We are constantly working to improve our features based on the feedback we receive from you. So, please don't hesitate to let us know your thoughts!

Chargebee Offers & Plan Lock

If you create offers within Chargebee (Product Catalog 2.0), sometimes Chargebee will send the plan interval incorrectly. 

IE: If you offer an annual plan without a trial, with an introductory offer with a 50% discount. Chargebee presents the plan with a 12-month trial and daily billing. To address this issue, we have introduced a plan "lock" functionality that allows you to lock the previous interval. This will enable our system to accurately track and calculate your subscription charges, making sure that metrics are correct and reliable. Currently, this is a manual process that you will need to request from our Success team. In the future, however, this will be editable in your plan settings👀. If you encounter this issue, please reach out to success@baremetrics.com  to request the plan "lock" functionality and to help get started. 

Other Revenue Customer View

I've got some exciting news for you. We've listened to your feedback and added a new customer view to Other Revenue right here!


What is Other Revenue, you ask? Well, it's all about those one-off charges and payments that aren't associated with a subscription. We've now organized it by customer and payment, so you can easily track and manage those transactions. The best part is that this is just the beginning - you can expect to see an expansion of support for one-time charges and usage billing shortly. This development will provide customers with even more flexibility and options when it comes to managing their charges! 👀

Customer's Tab Exports Improvement👏

Have you ever received an error when downloading customer data in our Customers Tab?  Now, when you download customer data, it will be sent directly to your email, which will eliminate the previous timeout error. Keep an eye out as we plan on releasing new customer reports in the near future👀


Custom Dashboards are moving!✨

We are pleased to announce that Custom Dashboards can now be easily accessed on the right-hand side, next to the date selector:

This change was made in response to your feedback and we are confident this will allow you to navigate between segmented data more quickly and efficiently.

Manual Subscriptions - Edit Plan Names

We have added an improvement that allows you to edit plan names with manual subscriptions!

Manual subscriptions are a helpful tool for keeping track of your customers whom you manage outside of your payment provider. However, keeping track of your plans' names when using manual subscriptions could be difficult, as they could not be changed once added.

Now, you can easily edit plan names anytime with manual subscriptions so that your pricing structure is always up-to-date. To edit a plan name, go to the Plans tab in Baremetrics and click the Edit icon next to the plan you would like to change. Then, enter the new plan name in the box and click Save. It is that easy!

If you have any questions or feedback about this update, please do not hesitate to reach out to our support team.

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