Improvement: Account Currency Setting

We've refined the account currency switching process within Baremetrics. The expected completion time has been updated to "several hours" instead of "30 minutes," allowing for a more reliable transition. During this period, certain features may be temporarily restricted to ensure accuracy and a smooth switch. 


Stripe: Improved Accuracy in Subscription Trial Status

We’ve updated how we identify trial periods in our Stripe integration. Now, we’ll double-check that the plan amount is actually zero before marking a subscription as trialing. This helps us keep your subscription analytics spot-on, so you’re not left guessing about trial statuses based on invoice descriptions alone.

With this change, you’ll get even more accurate insights into your customers’ trial periods, making it easier to understand where they’re at. And don’t worry—this update has been thoroughly tested to work smoothly with your existing data. You can count on us to keep things clear and reliable!

New Anonymization Setting

We've introduced a new 'anonymize' setting to enhance data privacy. When enabled, this setting will hide all sensitive customer information, such as names, emails, and phone numbers, for Stripe, Braintree, Chargebee, and Recurly integrations.

This means you can sync customer data without worrying about exposing personal details, making it easier to comply with data protection regulations. Enjoy increased data security and privacy with this new option.

To turn this feature on, simply request Anonymization from our support team. 

Stripe Discount Handling for Metered/Usage Subscriptions

Our latest Stripe integration update ensures more accurate handling of discounts applied to subscriptions with metered plans, preventing any inaccuracy that could affect your metrics.

In the past, when a discount was applied to a metered billing plan and was eventually replaced with another discount, the customer's MRR would sometimes populate incorrectly in your account without the coupon. Now that's fixed! With these updates, you can expect more precise billing and fewer discrepancies, making your experience smoother and more reliable.

Please keep sharing your thoughts with us. Baremetrics is committed to refining our subscription metrics calculations and handling outliers.

Google Play Enhanced Subscription Interval Detection

We've made improvements to ensure that subscription plans are accurately identified within our Google Play integration.  

With this update, we now ensure that you get the most accurate subscription plans, whether they're monthly, annual, or any other period. Previously, similar SKUs but different plans (like 'monthly' and 'annual') were causing inaccuracies. We'll now correctly determine the plan interval, making your billing and subscription management more precise and reliable.

Keep sharing your experiences and suggestions with us, and together, we can make Baremetrics even better!

🌍Multi-currency handling for Stripe

If you have enabled Adaptive Pricing within Stripe, you will be pleased to know that we have upgraded our platform to show your customer's charges in their paid-in currency on their profile. This will help you monitor your customer's activity with greater ease and efficiency. Additionally, the metrics will be reported in your account currency, giving you a clearer view of your financials. 

To check out your settings, please visit the data settings page here. We are constantly working to improve our features based on the feedback we receive from you. So, please don't hesitate to let us know your thoughts!

Support for Multi-Currency Xero Accounts (Forecast+)

We're excited to announce support for non-US multi-currency accounts in Xero. 💼🔥Thanks to this update, customers outside the US will experience much smoother operations and better clarity on your financials within Forecast+. 

Looking ahead, we see many possibilities for further enhancing our multi-currency and regional support. We can't wait to explore these opportunities and bring more value to your experience. 🙌

Improvements over Q1 & Q2👏

We are excited to announce several backend improvements we've made to enhance the user experience with Baremetrics. Here's how we've spent our time:

  1. Stripe Test Mode Enabled: We've added a new feature that allows you to use Stripe test mode. With this feature, you can import Stripe test data, which will help you create and manage testing accounts with ease. This feature will enhance your ability to test different scenarios and obtain more precise insights when making crucial updates.
  2. Enhanced Clearbit Integration: Previously, customers reported inconsistencies with our Clearbit integration. We've taken your feedback into account and have implemented updates to our Clearbit integration to ensure a smoother, more efficient experience. Now, our system will handle Clearbit API calls directly to prevent overloading, improving the overall performance and reliability of the integration. We've also adjusted the number of emails enqueued per sync worker-run, ensuring we're maintaining a healthier communication balance with Clearbit.
  3. Updated Shopify Fees for a Clearer Overview: Based on your feedback and our ongoing improvements, we've revised the way Shopify fees are calculated in our tool. Like other providers such as Stripe, Shopify processing fees are now included in the fees metric, providing a more comprehensive view! 🎉
  4. Enhanced Invoice Processing for BAC Payments: Building on our previous updates, where we started disregarding invoices in a 'pending' state and ceased creating states for invoices in 'processing', the system will now only flag an invoice as delinquent after more than one payment attempt. 🕵️‍♂️ We believe you'll find this update particularly useful if you're using the BAC system for payments. No more incorrect flags for unpaid invoices while your transaction is simply awaiting approval. This update should make the process smoother and worry-free! 👌

We'll continue refining and expanding our features based on the feedback you provide. Enjoy the latest update and let us know what you think!

Show Previous EntriesShow Previous Entries