We’ve just rolled out a handy new feature to make gaining insights into your subscription data even easier—say hello to auto-segmentation! 🎉

We'll now automatically group your customers based on which platform manages their subscriptions. Whenever you connect a new data source, we’ll handle the grouping for you. This simplifies spotting trends across platforms, understanding customer behavior, and fine-tuning your strategies.

This also lays the groundwork for future updates, bringing even more flexibility and ease of use to customer segmentation. Stay tuned for exciting enhancements ahead! 😉

We’re pumped to bring you a new update that takes segmentation to the next level! Customer details like addresses, shipping info, and all that custom metadata you've added in Stripe will automatically turn into attributes in Baremetrics. 🧙‍♂️✨

What does this mean? In a nutshell, finding and analyzing your customer data just got way easier. Want to see which customers are in California? Or maybe check who has a shipping address listed in Canada? Done and done. Plus, removing any attribute in Stripe vanishes in Baremetrics, keeping your data fresh and clutter-free. 

What’s included? Here's what we'll automatically convert into handy attributes for you (if available):

• Customer basics: description, phone, default currency, currency, city, country, postal code, and state.
• Shipping details: shipping name, shipping phone, shipping city, shipping country, shipping postal code, and shipping state.
• And every bit of Stripe metadata you create!

Give It a Spin! Start creating segments with these fields, and watch how much more connected you feel to your customers. From super-specific geo campaigns to VIP segments and personal outreach, this feature is here to make your data-driven dreams come true. Try it out, and let us know what cool segments you come up with!

We've added a 7th email to the Recovery flow! This will allow you another chance to recover failed payments from your customers, especially if you lock customers out of your app after 15 days delinquent. As with all of our Recover emails, these are fully customizable. You can check it out here: 

We've refined the account currency switching process within Baremetrics. The expected completion time has been updated to "several hours" instead of "30 minutes," allowing for a more reliable transition. During this period, certain features may be temporarily restricted to ensure accuracy and a smooth switch. 

We’ve updated how we identify trial periods in our Stripe integration. Now, we’ll double-check that the plan amount is actually zero before marking a subscription as trialing. This helps us keep your subscription analytics spot-on, so you’re not left guessing about trial statuses based on invoice descriptions alone.

With this change, you’ll get even more accurate insights into your customers’ trial periods, making it easier to understand where they’re at. And don’t worry—this update has been thoroughly tested to work smoothly with your existing data. You can count on us to keep things clear and reliable!

We’ve improved how our system handles same-day subscription cancellations, addressing an outlier issue that affected a small number of accounts. In cases where a subscription’s status changed multiple times in one day, duplicate entries could occur. We’ve retroactively corrected this for all accounts, so your account is already up-to-date.

We've fixed how quantified total amounts are displayed within Metrics. Previously, some currency values were shown as floating-point numbers, which caused issues when converting from cents to dollars. All amounts are correctly formatted as integers, ensuring that your financial reports are accurate and easy to understand.

We've made a small but useful fix to the custom dashboard editing experience. When you enter edit mode, the existing dashboard name will be automatically set as the current name. This means you can start making adjustments without having to re-enter the dashboard name, making your workflow a bit smoother and more efficient.

We've introduced a new 'anonymize' setting to enhance data privacy. When enabled, this setting will hide all sensitive customer information, such as names, emails, and phone numbers, for Stripe, Braintree, Chargebee, and Recurly integrations.

This means you can sync customer data without worrying about exposing personal details, making it easier to comply with data protection regulations. Enjoy increased data security and privacy with this new option.

To turn this feature on, simply request Anonymization from our support team. 

You asked, and we answered - Investor Links are here. Generate a time-limited read-only link to allow guests to validate your revenue and subscription data, with all sensitive customer data safely anonymized. Useful for raising capital, selling, or just giving updates to key stakeholders.

To generate your link, head to your Baremetrics settings > Share Metrics