We’ve just rolled out two-factor authentication to all users! You can enable it in the new My Account area. Yay for security! 🔐🎉

• Fix for Recover preview email going to a blank page
• Cancellation Insights now include cancellations with no MRR impact (i.e. free plans and free trials)
• Apple App Store Connect subscriptions are now cancelled immediately when a refund is issued

• Support for a customer going to a “delinquent” state when switching plans. Previously this would not be properly represented in MRR Breakout tables, causing MRR to appear to drop for no reason (but...there was a reason).
• We’ve now enabled plan breakouts for metrics on accounts with over 250 plans. Previously we disabled this feature as calculating metrics for that many plans on a single account was too resource intensive. We have many more resources now. The best resources.
• Fixed an issue that, in rare instances, caused subscriptions to be incorrectly classified as using a 100%-off coupon when using add-on and dollar-amount coupons.
• Added support for multiple products within a single Shopify account.

• Security patches across various services
• On-demand Slack reports now end with “today” instead of “yesterday”
• Support for Stripe’s manual invoices feature.
• Beta support for Shopify Partners data connection
• Beta support for Chargebee data connection

Recover now supports recovering failing charges across multiple data connections.

I’m trying to think of some additional things to write here but...that’s what we’ve got folks. Support for multiple data connections inside Recover. Yay!

• API support for looking up subscriptions & customers via Recurly UUID
• Ability to send charges for API subscriptions manually instead of us automatically creating them
• Fix for issues where new customer events where sometimes not created when a user signed up with multiple plans on a single subscription
• Streamlined dashboard network requests, which should increase load speeds

Over the years one of the most requested data connections for Baremetrics has been the mobile app stores.

Most companies don’t have all of their revenue data in one place, especially those with mobile apps, so it’s been hard to get a full picture of MRR, LTV, churn, growth, etc across your whole business.

We’ve had support for Stripe, Braintree and Recurly for years and now we’re adding Apple’s App Store Connect as a new data source!

So, if your company accepts subscription payments via in-app purchases in the App Store, we’ve now got you covered!

And if you’ve got some payments coming in via the App Store and others via, say, Stripe...we’ve still got you covered! Connect as many data sources as you’d like!

To get started, head on over to your Data Connections.

Quick note: We’re going to test out doing weekly change logs here to summarize a lot of the smaller changes that we make throughout a given week.

• Stripe multi-plan subscriptions with dollar-amount coupons are now processing correctly. We were previously understating their MRR because we mistakenly assigned the total discount to each subscription item. Now we split the discount proportionally among all the subscription items.
• Trial Insights now show a list of converted trials for a given timeframe. The High Value Trials and Trials Expiring Soon lists have been removed as the same information can now be found in the Active trials table by sorting using the column headers.
• The customer tables for Churned Subscriptions and Churned Customers now include a column indicating if their cancellation was due to delinquency or not. Same goes for the associated CSV downloads.
• When you create a subscription with multiple plans, where one plan is free and the others are paid, we now properly categorize the paid one as the original subscription, instead of “new existing”, regardless of the event order from Stripe. New revenue is now more consistently recognized in these scenarios.
• Occasionally an account would get stuck processing event data for extended periods of time. The chances of that happening are now significantly reduced.
• Intros was removed.
• Recover now accounts for invoices marked as “Paid outside of Stripe”

We’ve rolled out a fix for accounts making use of Stripe’s tiered pricing feature.

Specifically, some accounts using graduated tiers and flat fees were underreporting MRR.

We now fully support all incarnations of that feature so all MRR is properly recognized.

We’ve rolled out a major update to our longstanding Goals feature!

• You can now view and create goals directly in the Control Center
• Goals have a new emphasized view on the individual metric pages
• Pacing of goal progress is much easier to see

Look for the “Set Goal” buttons in the Control Panel and the individual metric pages to get started!