We've updated our Apple integration to ensure that your subscription states are accurately recorded, even when upgrades and refunds occur simultaneously. Now, if an upgraded subscription and a refunded one share the same timestamp, we'll prioritize the upgraded subscription to prevent it from being mistakenly canceled.
This change addresses issues where refunds incorrectly cancelled upgraded subscriptions, providing our users a more reliable subscription state history.
We've improved how customer names are handled in Recover emails and Cancellation Insights to ensure more accurate and reliable communications. When retrieving a customer's first name, we prioritize the name stored directly in the customer profile. If the name isn't available, it will default to a friendly 'there' instead of relying on potentially inaccurate data from Clearbit.
This update helps prevent errors and ensures that your emails always address customers correctly, enhancing the professionalism and effectiveness of your communications.
We've updated how we manage subscription states to ensure more accurate assessments. Subscriptions that start and cancel on the same day will now be correctly categorized.
This change helps us distinguish between new, existing, and returning subscriptions, primarily when multiple active states exist. These improvements align with Baremetrics' daily granularity, providing more reliable insights into your subscriptions.
We have enhanced our metrics calculation to accurately determine the MRR Growth rate for subscription plans shorter than 30 days. This update ensures precise growth tracking for all subscription durations.
Additionally, we have updated our internal tests to validate these changes, ensuring consistent and reliable metrics data across all subscription periods.
We've refined how we handle subscriptions that use the 'send_invoice' collection method. This update ensures subscriptions reflect accurate information, even when the due date exceeds the current billing period.
This adjustment helps maintain the integrity of subscription data, particularly for annual subscriptions and similar cases. As a result, you'll have a more precise view of your customer subscriptions and their statuses.
We've introduced a new 'anonymize' setting to enhance data privacy. When enabled, this setting will hide all sensitive customer information, such as names, emails, and phone numbers, for Stripe, Braintree, Chargebee, and Recurly integrations.
This means you can sync customer data without worrying about exposing personal details, making it easier to comply with data protection regulations. Enjoy increased data security and privacy with this new option.
To turn this feature on, simply request Anonymization from our support team.
You asked, and we answered - Investor Links are here. Generate a time-limited read-only link to allow guests to validate your revenue and subscription data, with all sensitive customer data safely anonymized. Useful for raising capital, selling, or just giving updates to key stakeholders.
To generate your link, head to your Baremetrics settings > Share Metrics
No more app-refreshing madness! Our iOS app now allows you to add Baremetrics widgets to your home screen, lock screen, or today view.
To add a widget, you'll need to update to version 1.0.3!
Available on all iOS devices, including iPhones and iPads. Here’s a sneak peek of how some widgets look:
Up next? We're working on bringing your subscription metrics right to your wrist with upcoming WatchOS support. ⌚
