Fix: Subscription State Handling for Cancellations

We’ve improved how our system handles same-day subscription cancellations, addressing an outlier issue that affected a small number of accounts. In cases where a subscription’s status changed multiple times in one day, duplicate entries could occur. We’ve retroactively corrected this for all accounts, so your account is already up-to-date.

Improved Currency Formatting in Metrics

We've fixed how quantified total amounts are displayed within Metrics. Previously, some currency values were shown as floating-point numbers, which caused issues when converting from cents to dollars. All amounts are correctly formatted as integers, ensuring that your financial reports are accurate and easy to understand.

Custom Dashboard Edit Mode FIx

We've made a small but useful fix to the custom dashboard editing experience. When you enter edit mode, the existing dashboard name will be automatically set as the current name. This means you can start making adjustments without having to re-enter the dashboard name, making your workflow a bit smoother and more efficient.

New Anonymization Setting

We've introduced a new 'anonymize' setting to enhance data privacy. When enabled, this setting will hide all sensitive customer information, such as names, emails, and phone numbers, for Stripe, Braintree, Chargebee, and Recurly integrations.

This means you can sync customer data without worrying about exposing personal details, making it easier to comply with data protection regulations. Enjoy increased data security and privacy with this new option.

To turn this feature on, simply request Anonymization from our support team. 

Support for Multi-Currency Xero Accounts (Forecast+)

We're excited to announce support for non-US multi-currency accounts in Xero. 💼🔥Thanks to this update, customers outside the US will experience much smoother operations and better clarity on your financials within Forecast+. 

Looking ahead, we see many possibilities for further enhancing our multi-currency and regional support. We can't wait to explore these opportunities and bring more value to your experience. 🙌

Improvements over Q1 & Q2👏

We are excited to announce several backend improvements we've made to enhance the user experience with Baremetrics. Here's how we've spent our time:

  1. Stripe Test Mode Enabled: We've added a new feature that allows you to use Stripe test mode. With this feature, you can import Stripe test data, which will help you create and manage testing accounts with ease. This feature will enhance your ability to test different scenarios and obtain more precise insights when making crucial updates.
  2. Enhanced Clearbit Integration: Previously, customers reported inconsistencies with our Clearbit integration. We've taken your feedback into account and have implemented updates to our Clearbit integration to ensure a smoother, more efficient experience. Now, our system will handle Clearbit API calls directly to prevent overloading, improving the overall performance and reliability of the integration. We've also adjusted the number of emails enqueued per sync worker-run, ensuring we're maintaining a healthier communication balance with Clearbit.
  3. Updated Shopify Fees for a Clearer Overview: Based on your feedback and our ongoing improvements, we've revised the way Shopify fees are calculated in our tool. Like other providers such as Stripe, Shopify processing fees are now included in the fees metric, providing a more comprehensive view! 🎉
  4. Enhanced Invoice Processing for BAC Payments: Building on our previous updates, where we started disregarding invoices in a 'pending' state and ceased creating states for invoices in 'processing', the system will now only flag an invoice as delinquent after more than one payment attempt. 🕵️‍♂️ We believe you'll find this update particularly useful if you're using the BAC system for payments. No more incorrect flags for unpaid invoices while your transaction is simply awaiting approval. This update should make the process smoother and worry-free! 👌

We'll continue refining and expanding our features based on the feedback you provide. Enjoy the latest update and let us know what you think!

NEW METRIC: Average Sale Price (ASP)

We are thrilled to announce the launch of another new metric on Baremetrics: Average Sales Price (ASP). Our commitment to providing comprehensive analytics for your business growth continues, and with ASP, you get another powerful tool in your arsenal.

What is Average Sales Price (ASP)?

Average Sales Price (ASP) is the average amount a customer pays when they first subscribe to your service or product. Essentially, it’s the average revenue generated per new account. Unlike ARPU (Average Revenue Per User), which encompasses overall revenue, ASP specifically measures revenue from new sales, giving you a clear picture of your initial sales performance.

🌡️ Think of ASP as the thermometer of your sales pool – it tells you the temperature of your initial sales engagements.

Take me to my ASP

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